The Challenges of e-governance and Public Administration in Nigeria

Abstract

Nigeria faces significant governance issues, including inefficiency, poor resource allocation, corruption, and inadequate infrastructure. The adoption of E-governance is seen as a critical solution to streamline administrative processes, enhance transparency, and improve service delivery. However, poor technological infrastructure, limited internet connectivity, resistance to change, and low Information Communication Technology literacy remain key obstacles. The paper therefore traces Nigeria's E-governance journey from the early 2000s, highlighting initiatives such as the establishment of the National Information Technology Development Agency, the Integrated Payroll and Personnel Information System, and the Government Integrated Financial Management Information System. Despite notable progress, Nigeria's E-Governance Development Index ranking has declined, reflecting persistent challenges. Empirical studies reveal infrastructural deficiencies and socio-cultural barriers as major constraints. Additionally, power supply issues and lack of accountability further complicate implementation. The study emphasizes the importance of leadership commitment, digital literacy, and sufficient investment in Information and Communication Technology infrastructure for the success of E-governance. The paper concludes that Nigeria being advanced in E-governance adoption, but issues like poor infrastructure, limited connectivity, power shortages, and resistance hinder progress. Finally, the study recommends the establishment of the Ministry of ICT Affairs, training of public staff members on the use E-governance to provide efficient service delivery, and availability of power supply, among other things. The paper adopted a desk review methodology to consolidate findings from secondary sources, including scholarly articles, government reports, policy documents, organizational publications, and credible online resources.